Introduction and General Terms of this Privacy Policy
Ease N Comfort is committed to safeguarding the privacy of our website visitors, and this policy outlines how we handle your personal information.
We will never share your data with third parties, except when necessary to process your order. We adhere to the Data Protection Act 2002 and uphold the highest standards of data privacy.
We do not store any of your card details. All payment information is securely processed through a trusted payment gateway. Details about the gateway's security measures are available through their official resources.
Security
Transaction Security All transactions are encrypted using 128-bit SSL certificates. No cardholder information is transmitted unencrypted, and all communication is protected against tampering through secure hash signatures.
Encryption and Data Storage All sensitive data is protected using 256-bit encryption, similar to the security used by the US Government. Encryption keys are stored in secure, tamper-proof systems. Our systems are regularly audited to maintain security standards.
Bank Network Links Our payment gateway uses private connections to banking networks, separate from public internet traffic, ensuring secure data exchanges.
Employee Access Even within the payment gateway, only senior personnel under strict conditions can access encrypted data. Full card details are never displayed, even on admin screens.
Cookies We use session cookies to enhance your browsing experience. These cookies track navigation and are deleted when the browser is closed.
We use cookies to: (a) Analyze audience size and usage; (b) Remember user preferences; (c) Speed up site navigation; (d) Recognize returning visitors.
You can disable cookies via browser settings, but doing so may affect site functionality.
Collected Information We may collect: (a) Technical data such as IP address, browser type, visit duration, etc. (b) Any personal information you voluntarily send to us.
Using Your Information Your personal data may be used to: (a) Personalize the website experience; (b) Enable access to services; (c) Send requested notifications; (d) Provide updates or marketing communications (with consent); (e) Respond to inquiries and manage complaints.
Disclosures Your data may be disclosed: (a) As required by law; (b) In legal proceedings; (c) To protect our legal rights; (d) During business transfers; (e) If requested by legal authorities.
International Data Transfers Information may be transferred internationally for processing, possibly to countries without equivalent data protection laws.
Data Security We take necessary precautions to protect your personal data. All data is stored on secure servers with encryption and firewall protection.
Policy Updates This policy may be updated periodically. Please check this page regularly for changes.
Your Rights You may request access to your personal data or instruct us not to use your data for marketing.
Updating Information Let us know if any personal data we hold is incorrect or outdated.
Contact For questions about this policy or your personal data, contact us at: sales@easencomfort.co.uk or by post at: Ease N Comfort, A Rajas Mills, Cordingley Street, Bradford, BD4 0PP.